Refund policy

1. Return and refund policy

We offer a 7-day return policy. You may request a return within 7 days of receiving your order.

To request a return, contact us with your order number and reason for returning:

• Email: paritoshmishra4002@gmail.com
• Phone / WhatsApp: +91 75250 87289
• Support hours: 9 AM–6 PM IST

For change-of-mind returns, the product must be unused, undamaged, and returned with its original packaging and included accessories. These conditions do not limit your rights if an item arrives damaged, defective, incorrect, or materially different from its description.

Please contact us before sending a return. We will provide the return address and instructions. Return-shipping charges: 100₹ will be deducted for returning the item. We will cover reasonable return-shipping costs for damaged, defective, or incorrect items.

After we receive the returned product, we will inspect it and inform you whether the refund is approved. If we cannot approve your return, we will explain the reason.

Once the return is received and passes our quality check, your approved refund will be credited within 48 hours. Our team will contact you to confirm the refund method and any details needed. Where supported, prepaid orders will be refunded to the original payment method. For cash-on-delivery orders, we will arrange a suitable bank transfer or UPI refund with you.

We will never ask for your OTP, UPI PIN, card PIN, or banking password to process a refund.

To request cancellation, contact us as soon as possible. If the order has already been dispatched, the return process will apply.

This policy does not restrict any rights available under applicable Indian consumer law.